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Sustainer Technical Support

Frequently Asked Questions (FAQ)

Signing Up

A sustainer is a person or organization who gives a monthly financial contribution to our Leaders of a Beautiful Struggle. This allows us the necessary unrestricted capital to do political advocacy for the Black community in Baltimore and around the State of Maryland. 

A sustainer is committed to making recurring monthly financial contribution. One time donations are singular financial contributions.

Having a reliable and predictable funding stream is vital to our political work – especially considering the bold and unapologetic stances that our organization takes in the political arena. 

  • Go to lbsbaltimore.com/sustain
  • Select the amount you want to give.
  • Follow the prompts to input your contact information and payment method.
  • Once complete, you will receive email confirmation of your subscription. 

No. LBS is organized as a for-profit enterprise. This means that any contributions that you make are not tax deductible. We do offer opportunities for tax-deductible donations through our fiscal sponsor – Fusion Partnerships.

If you would like to make a one-time, tax-deductible donation – contact us at info@lbsbaltimore.com. 

We offer promotions and discounts to our events and partner events throughout the year. Once you become a sustainer – you will be subscribed to our email list and receive updates throughout the year. 

Billing & Payments

Your card is charged on the same day each month from the day you initially signed up.

    • For example: If you signed up on January 1st, then your card will be charged on the 1st of every month afterwards.

No. LBS will only charge your card for your sustainer subscription. We will never give your card information to anyone else.

LBS will never see your card information. All transactions are processed securely through our payment processors – Striple or PayPal. 

  • Log in to your profile in the Sustainer Portal.
  • On your profile,  you can update and change your payment information 

Yes! Email us at info@lbsbaltimore.com and we’ll set up your account with one of our team members.

Send an email to info@lbsbaltimore.com about any questions or concerns you have about your Sustainer profile.

Sustainer Portal

The Sustainer Portal is a self-service site that allows you to login and access information about your subscription.

This means that you can modify, update or cancel your monthly contribution at any time. 

  • You can login to the Sustainer Portal with the email you used for signing up.
  • Once you set your password and sign in, you will have access to your profile.

Contact us directly at info@lbsbaltimore.com or use the contact form

Cancellation

  • Log in to your sustainer profile through our Sustainer Portal.
  • Once you log in, you will have the option to upgrade, downgrade or cancel your subscription.

Yes. You can cancel your contribution anytime.

It’s easy!

  • Just log in to the Sustainer Portal. using the email that you initially signed up with.
  • Select the option to restart your contribution.